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Recovery Services Case Study: South Coast Recovery

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South Coast Recovery is a nationally-recognized leader in addiction treatment services with centers across Southern California.  Our monthly spending on paid search advertising is approximately $125,000. 


We sought out Mongoose Metrics because the data we received from our pay-per-call tracking company didn’t make sense.  We were getting very inaccurate reports showing traffic from keywords that we don’t use. 


For example, we execute our paid search campaigns with the top providers, including Google, Yahoo and Bing. However, our reports showed calls which were generated from Ask.com and other paid search providers where we don’t advertise. This caused major concern.  We asked ourselves, “If this information is invalid, then what other metrics also may be wrong.”
Somehow, the reporting system just wasn’t working.  And when you’re spending up to $125,000 per month on paid search advertising, those results are unacceptable. 


After researching call tracking providers, we decided to partner with Mongoose Metrics because they were able to develop a customized solution for our problem.  Together we built a reporting system with 99.9 percent accuracy and easy-to-understand reporting. 


Now we are able to immediately see which keywords are generating phone calls and which ones don’t get results.  We now are able to quickly and easily analyze our calls with one simple and easy to use solution. Pulling the reports into an Excel file enables us to run our reports through filters to quickly highlight and optimize high-converting keywords.
Additionally, the Mongoose Metrics team is willing to answer questions, offer solutions and implement changes immediately. 

- Tom Petersen, South Coast Recovery

 

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Mongoose Metrics offers simple to use enterprise class phone call tracking services for both online and offline marketers. We want to understand your needs. Please complete the form below and a Mongoose Metrics representative will contact you shortly. You can also contact us directly at 877-784-0496

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The Mongoose Metrics team is staffed with three Google Adwords Qualified Individuals. We understand online marketing, paid search, and how to integrate phone call tracking solutions with our online campaigns.
 
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Call us at 800.293.1174 to discuss your phone conversion tracking needs.