Mongoose Metrics innovates again with its ROI Feedback feature.  Mongoose Metrics’ ROI Feedback system enables customers to gain a high level view into their phone conversions by allowing them to directly input call results after each call has completed.

ROI Feedback allows you to track the performance of your phone call conversions without requiring any new infrastructure or complex integration. This enables any customer, regardless of their internal infrastructure to correlate a dollar amount, or any custom value to each call. When a call comes through, the order taker will be notified and at the end of the call they will input one or more values for that lead. This information is then passed into the Mongoose reporting system where it can be viewed in our UI, Google Analytics, or through a custom integration into your current reporting system. Correlating a value to each call allows you gain a deeper understanding of what keywords and landing pages are driving highly qualified leads and ultimately revenue.    

Some examples of data which could be reported back to Mongoose by the customer are order ID, sale amount, an indicator of whether the call was successful or not, or as simple as an indicator of whether the lead is qualified or not. Examples of industries where there are strong synergies would be lead generation, ecommerce, and affiliate sales tracking among many others.

This is just one of many Mongoose Metrics innovations that gives you increasingly granular data surrounding phone call conversions and the online event that triggered them.

Please contact us if your business could benefit from this feature.