Posts Tagged: call tracking for mobile


6
Oct 11

Conversion Rates are 41% Lower on Mobile – Boost Your Mobile Conversions With Mobile Call Tracking

There are more than 300 million mobile phones in the U.S. (a number close to our country’s entire population). At least 12% of their time is spent on mobile sites. Your prospects have an attention span of about 9 seconds. If you don’t capture their attention within that short amount of time, you risk losing the conversion. With mobile growth exploding, the demand for mobile phone conversion solutions is critical. Boost your mobile conversions with Mongoose Metrics’ Mobile Call Track Suite.

Mobile Call Tracking Drives Conversions

With one in seven searches happening via mobile, marketers can’t afford to ignore the growing demand for mobile conversion solutions. Combining call tracking features with mobile conversion optimization enables marketers to engage mobile visitors and drive mobile sales conversions.

Consider the example scenario below:

Sally is looking to purchase a new HP laptop computer. She does what 99% of people in the U.S. do when they’re researching new products – she searches Google. Sally opens her mobile browser and searches for “HP laptops on sale Cleveland, Ohio” This search takes her to a number of results, showing an array of HP laptops being offered at retailers throughout the Cleveland, Ohio region. She clicks on a search result for Bob’s Computers.

We know she is in the Options stage of the Buying Process, and we only have 9 seconds to get her attention. Using Mongoose’s Mobile Call Track technology, Bob’s Computers pushes a special mobile alert to Sally 5 seconds into her visit that says, “We have your laptop, touch to call us now.” Sally clicks the mobile alert and her mobile phone populates with the number for Bob’s Computers. Bob gets the sale and Sally gets her new HP laptop. Bob knows that he won the sale thanks to Mongoose technology because the conversion and phone call are recorded for easy tracking.

The Mongoose Metrics’ Mobile Call Track Suite offers several powerful features for customers that are serious about making mobile a part of their marketing strategy:

  • Right Time, Right Place action triggers- which rescue visitors before they abandon your mobile website.
  • Increase & Measure Conversions– Realize an immediate lift in mobile conversions of up to 30%– with ROI potential to increase overtime from 45 – 100%.
  • Seamless integrationIntegrate with web analytics, bid management and CRM software for easy, consistent reporting.

With a growing number of searches being conducted via mobile phones, having statistics to understand the behavior of your customers is critical. The power to increase mobile conversions is yours. Start now by contacting us today!


21
Sep 11

Integrating Call Tracking Into Mobile Apps

Mobile app use is exploding with downloads expected to grow by 144 percent by the end of 2011. In addition, studies from CEM4Mobile Solutions and Nielson Smartphone Analytics show that mobile apps tend to see higher engagement levels than mobile websites.

For marketers, this type of growth and engagement offers a great opportunity to reach and connect with target audiences through branded apps and in-application advertising. However, like all marketing tactics, it’s important to have a monitoring platform in place to measure success and ROI of these mobile initiatives.

App Advertising and Call Trackingcall tracking image of mobile phone

The convenience of click-to-call options increases click-through rates on mobile ads by six percent. Therefore, when activating a mobile app advertising campaign, consider integrating call-tracking numbers to capture and track these call conversions.

Below are some tips for getting started with call tracking in mobile apps.

Use a Relevant Phone Number

Consider the location of your audience when selecting which phone number to use on your ads or within your app. If the app appeals to local audiences, you’ll want to use numbers with local area codes. However, apps used by audiences from across the country, or world, will likely generate higher engagement from toll-free numbers.

Integrate a Compelling Call to Action

Tie the tracking number to a compelling call to action (CTA) that is relevant to the app and its users. Consider audience needs and interests, and what you can offer them that they will find intriguing, helpful or entertaining.

For example, Scotts Miracle-Gro tailors its app content and CTAs based on the users’ geographic location, shopping preferences (i.e. what kind of store they shop in—such as hardware stores, nurseries or mass merchant) and grass type.

Could you do something similar with your mobile offers? Determine ways to customize your promotions to offer value, rather than using untargeted CTAs like “call us today.”

Make Your Phone Number Pop

To further capture the attention of mobile users, add a graphical element or use a contrasting color in your CTA. The goal is draw the users’ eye to the number with prominent placement and noticeable design.

Track Landing-Page Conversions

Put a prominent, unique call tracking number on any mobile landing page to which your campaigns drive visitors. This will enable you to associate resulting calls with the related mobile app or ad, and visitor paths.

In addition, by tying web analytics to this page, you can gain insight into click behavior and online form conversions.

Your Thoughts?

How do you track and measure the success of your app advertising campaigns? Have you implemented call tracking? Why or why not?

 

 

 

 


7
May 10

The Mongoose Metrics White Paper Library is Now Open!

Check us out — Impress your friends with all your knowledge about how call tracking improves ROI by 30 to 40 percent.  Our comprehensive white paper library launches today offering nine free white papers about a variety of call tracking topics. 

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