When the general public talks about VOIP they are typically referring to voice over the public internet. This technology is used by VONAGE and competitors in the phone call tracking space. Call quality and call completion can be generally good but don’t meet the rigorous requirements of a business class service.  On average, users of these residential grade services experience call quality issues on more than 5% of their calls.

The founders of Mongoose Metrics have over 40 years of experience delivering business class telecom services using the PSTN (public switched telephone network).  Drawing on our extensive experience, we have designed our routing and switching infrastructure to use two carrier-grade technologies.  Our primary method of call completion works via carrier-grade Class 4 and Class 5 telco switches using TDM (time division multiplexing). TDM networks are the tried and true networks of the telecommunications giants. Our secondary network utilizes a TDM private SIP peering connection into our redundant class 5 softswitch infrastructure. We utilize SIP on our secondary connection legs because the dominant telecommunication carriers are beginning to transition to private SIP network backbones.

Our networks use a combination of TDM and SIP peering infrastructure to provide enterprise grade call reliability.  You can build your business on top of the Mongoose Metrics telecommunications acumen.

Mongoose Metrics offers simple to use enterprise class phone call tracking services for both online and offline marketers. We want to understand your needs. Please complete the form below and a Mongoose Metrics representative will contact you shortly. You can also contact us directly at 877-784-0496