About The Team

At Mongoose Metrics we live our Mission, Vision and Values every day. Our promise to our customers is that we can be depended upon to execute our business based on these guiding principles.

Mission: Mongoose Metrics is the innovative leader in enterprise phone call conversion tracking.  Our holistic approach takes the mystery out of phone call analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from customer browsing through completed sale.

Vision: Our vision is to become the key element driving increased phone conversions

Values:

• Providing an ideal customer experience through a consultative approach
• Thinking things through
• Keeping it simple
• Listening
• Asking intelligent questions
• Being proactive

Mongoose Metrics team members are information technology and telecom veterans.

In 2007 Mongoose Metrics developed the first phone call tracking service which integrated phone call reports into third party web analytics packages such as Google Analytics™ and Omniture SiteCatalyst.™ Our innovations have not stopped there. We deliver keyword level tracking solutions for online marketers who need to understand what paid search (PPC) traffic is driving phone calls. Critical to our solutions is our commitment to ease of use and integration. Our customers' time is valuable and we understand this. That's why we work hard to develop solutions that are easy to setup and even easier to use so that our clients can accelerate their business processeses. We have strong backgrounds in both telecom and Internet marketing to make us strong partners in your success.

Based in Cleveland, Ohio, Mongoose Metrics is a privately held company.

	Stephen Abbey Over the past three decades, Steve has founded and developed four successful technology and telecom based companies with a focus on core innovative service offerings. Steve brings valuable telecom and business development experience to Mongoose Metrics in addition to strong sales team building skills. He is a native of Shaker Heights, Ohio and, in his free time, an avid sailor.
	Matt Fay Matt adds to Mongoose Metrics' success with his strong sales background in the technology sector. Before joining Mongoose Metrics, he was Director of Sales and Marketing for a Cleveland, Ohio based web development company. Prior to that, Matt has over 5 years of sales experience in the telecommunications industry. Matt believes that in order to understand his customers needs, he needs to speak their language. This is why Matt recently passed his Google AdWords™ Qualified Individual certification exam.
	Ben Gallagher As a Google AdWords™ Qualified Individual, Ben brings strong customer service skills to Mongoose Metrics. Ben is a graduate from Bowling Green State University with a degree in Business Administration and minor in Marketing.
	Drew Johnson Prior to working at Mongoose Metrics Drew, worked for a medium sized internet marketing firm where he managed the search marketing division. While there he both managed clients pay per click accounts and played a critical role in the company’s in house marketing campaign. Drew is a graduate of Bowling Green State University with a degree in Economics. He is also a Google AdWords™ Qualified Individual and Google Analytics Certified.
	Bradley Reynolds Brad Reynolds drives Mongoose Metrics' product and technology development. Brad is Chairman of BER Holdings, a Cleveland, Ohio based investment corporation focused on early stage technology ventures in the telecom and internet sectors. Prior to BER Holdings, he was the co-founder and CEO of Expedient Holdings, LLC, a Cleveland, OH based internet service and datacenter provider. He has served as a consultant to Apple, KPN/Qwest, ICG/Netcom, and Edial. He currently serves on the board of Cleveland Social Venture Partners (http://www.csvp.org) , a venture-based investment model for non-profits.
	Levi Reynolds Levi brings a diversified set of skills and experience to Mongoose Metrics as part of our Customer Support team. Before joining Mongoose Metrics his background includes customer service, sales and lead generation experience. Levi also holds a M.A. degree in Social Science from The University of Chicago.
	Jeff Tirey Jeff Tirey brings over ten years of web application development and Internet marketing experience to Mongoose Metrics with a focus on into implementation/integration assistance and product advocacy. His SEO/SEM skills along with web analytics experience provides Mongoose Metrics with powerful insights into the wants and needs of our customers.

Mongoose Metrics offers simple to use enterprise class phone call tracking services for both online and offline marketers. We want to understand your needs. Please complete the form below and a Mongoose Metrics representative will contact you shortly. You can also contact us directly at 877-784-0496